How better training is changing India’s health insurance conversations

[IndiaInsurance]

India’s post-Covid customers are asking tougher questions about health insurance, compelling agents to become true advisors instead of transactional sellers. Here’s how structured training, clearer communication and local-language explanations are transforming frontline advisory. And why that shift is key to preventing claim shocks and building long-term trust.

More... (https://economictimes.indiatimes.com/wealth/insure/health-insurance/how-better-training-is-changing-indias-health-insurance-conversations/articleshow/127797201.cms)