'IT, ITeS firms face hurdles in managing risks'

IT and ITeS companies are finding it increasingly difficult to manage risks, owing to increased expectations from customers, a highly litigious society and the emergence of new risks. As organisations are exposed to new risks and challenges, a historical treatment may not prove adequate for dealing with current and future risk trends, says India Insure, a broking house which tracks the Indian insurance industry. While new risks like cyber crimes are fast evolving, existing ones are growing manifold. The market is currently soft and insurances are affordable. However, with the trend of increasing claims, particularly on the health insurance front, ...

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