Insurance agencies hustle as the need for cover rises in hard...

While the big insurance companies have been buffeted by the weak economy and investment losses, the industry s front line, the insurance agencies, have generally been riding out the adversity. This is a great business, because people always need insurance, said Janet Jones, president of the Elkins Jones Insurance Agency in Los Angeles. It s just a question of who they buy it from. As the economy gets worse, she added, people need to feel they can hold on to their business, their home, their cars. Still, the small agencies have had to scramble a bit to keep up with all the ...

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