In a bid to give relief, the insurance regulator Irda has asked the general insurers to continue providing cashless facilities from hospital that are part of their preferred provider network (PPN) to customers who are undergoing treatment even if the general insurer discontinue its cashless service from the same hospital. Where a policyholder has been issued a pre-authorisation for the conduct of a given procedure in a given hospital, or if the policyholder is already undergoing such treatment at a hospital, and such hospital is proposed to be removed from the list of PPN, then the insurers are directed to ...

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